ENDE

Let customers order
your food
on WhatsApp.

We allow restaurants to provide food delivery and takeaway services via the world's most popular messaging platform, without commission.
Try it now on WhatsApp
Quelle taille de Tacos souhaitez-vous commander ?
Tacos XL
- 8 €
Tacos L
- 6 €
Tacos M
- 5 €
Tacos S
- 4 €
Quelle Viande souhaitez-vous dans le Tacos
Viande Boeuf
- +2 €
Poulet
Merguez
Mouton
Quelle accompagnement avec votre Tacos
Salade
Frite
Crudités
Une Boisson ?
Eau Plate
- 5 €
Eau Gazeuse
- 6 €
Coca Cola
- 5 €
1/4
I get it
Hey there! Welcome to Taco Express. What can I whip up for you today?
18:30
Hi! I'd love to try your Veggie Supreme Taco. Can I also get a side of guacamole and a horchata?
18:32
Great choice! I've got that down. Would you like to pick it up or have it delivered?
18:33
I'd like it delivered, please.
18:34
Sure thing! Could you please share your delivery address?
18:35
789 Maple Ave, Sunnyville, USA
18:36
Perfect, I've got that. Here's a summary of your order:
Order Summary
1x Veggie Supreme Taco
1x Guacamole Side
1x Horchata
Total Price: 14.50€
Delivery: 789 Maple Ave, Sunnyville, USA
18:37
If everything looks good, I'll send you a payment link to complete your order.
18:38
Looks perfect, I'm ready to pay!
18:39
Great! Here's your payment link: https://checkout.stripe.com/pay/cs_test_a1B2
18:40
We've received your payment. Your order is on the way, and we'll be in touch with updates. Enjoy your meal!
18:42
Our
 
ordering
 
models
 

Which model fits you best?

Food,
 
a
 
couple
 
texts
 
away.
 

Your customers
0
Delivery apps
0
Your pockets
0
With delivery apps
With Châtaigne
The
 
Secret
 
Sauce
 

Big Perks, no fees

01 . No Downloads, No Sign-Up
Typically, when trying to bypass delivery apps, restaurants create their own app or website. This is costly and often ineffective due to the friction of downloading an app or creating an account. We merge the best of both worlds by providing your customers a way to order through a familiar interface, in an app they already use, without the need to create an account or download another app: They are natively identified by their WhatsApp account. Your customers can order directly through WhatsApp without the hassle of downloading a new app, signing up or having to navigate an unknown interface.
02 . 0% Commission
We offer a flexible pricing structure tailored to your needs. Choose from a fixed monthly fee, a fixed per-order fee, a tiered pricing based on your order volume... If none of these options suit you, we will worker together towards a custom plan. Enjoy the freedom to select the best option for your business.
03 . Secure Payments Inside WhatsApp
We use Stripe, a leading payment processor (used by Amazon, Uber etc...), to enable secure transactions for your customers directly within WhatsApp. This system supports over 110 payment methods, including popular options like TWINT, SWIFT, Apple Pay, and Google Pay. What sets us apart is our automatic payout feature: as soon as a customer completes a transaction, the funds are instantly transferred to your designated bank account. We also offer a lot of other features, like automation of handle disputes and claims for example. For more information on features, contact us at contact@chataigne.ai.
04 . Flexible Delivery Solutions
We understand that delivery is a crucial part of your business. Our system integrates with your existing delivery fleet if you have one, preserving your established processes. If you don't have your own drivers, we offer access to Uber Direct's network at reduced fees. This allows you to benefit from professional delivery services without the high costs typically associated with third-party apps. By providing these options, we aim to give you the delivery capabilities of major platforms while maintaining your independence and profitability.
05 . PoS (Point of Sale) Integrations
We integrate with your existing Point of Sale (PoS) system, eliminating the need for additional hardware or software. This streamlines your operations, reduces potential errors from manual entry, and allows you to focus on what matters most: serving your customers. By leveraging your current infrastructure, we help you maintain consistency across all ordering channels while minimizing disruption to your established workflows.
06 . Our Dashboard, Your Control
Our intuitive dashboard allows you to manage all WhatsApp conversations, be notified of any issues, and feed new information to the AI clerk managing your phone number. Everything you need for your backoffice, all in one place.
07 . WhatsApp Marketing & Loyalty
Unlike oversaturated channels, WhatsApp marketing is still rare, creating a unique opportunity. Its personal nature leads to higher engagement rates compared to traditional methods like email. We help you tap into this potential by enabling you to send targeted offers based on customer preferences and order history, integrate with your existing loyalty program, and gather feedback, announce new items, or distribute rewards. All this through a platform your customers use daily. This approach can significantly boost sales and customer retention without the noise of conventional marketing channels.
No Downloads, No Sign-Up
Typically, when trying to bypass delivery apps, restaurants create their own app or website. This is costly and often ineffective due to the friction of downloading an app or creating an account. We merge the best of both worlds by providing your customers a way to order through a familiar interface, in an app they already use, without the need to create an account or download another app: They are natively identified by their WhatsApp account. Your customers can order directly through WhatsApp without the hassle of downloading a new app, signing up or having to navigate an unknown interface.
0% Commission
We offer a flexible pricing structure tailored to your needs. Choose from a fixed monthly fee, a fixed per-order fee, a tiered pricing based on your order volume... If none of these options suit you, we will worker together towards a custom plan. Enjoy the freedom to select the best option for your business.
Secure Payments Inside WhatsApp
We use Stripe, a leading payment processor (used by Amazon, Uber etc...), to enable secure transactions for your customers directly within WhatsApp. This system supports over 110 payment methods, including popular options like TWINT, SWIFT, Apple Pay, and Google Pay. What sets us apart is our automatic payout feature: as soon as a customer completes a transaction, the funds are instantly transferred to your designated bank account. We also offer a lot of other features, like automation of handle disputes and claims for example. For more information on features, contact us at contact@chataigne.ai.
Flexible Delivery Solutions
We understand that delivery is a crucial part of your business. Our system integrates with your existing delivery fleet if you have one, preserving your established processes. If you don't have your own drivers, we offer access to Uber Direct's network at reduced fees. This allows you to benefit from professional delivery services without the high costs typically associated with third-party apps. By providing these options, we aim to give you the delivery capabilities of major platforms while maintaining your independence and profitability.
PoS (Point of Sale) Integrations
We integrate with your existing Point of Sale (PoS) system, eliminating the need for additional hardware or software. This streamlines your operations, reduces potential errors from manual entry, and allows you to focus on what matters most: serving your customers. By leveraging your current infrastructure, we help you maintain consistency across all ordering channels while minimizing disruption to your established workflows.
Our Dashboard, Your Control
Our intuitive dashboard allows you to manage all WhatsApp conversations, be notified of any issues, and feed new information to the AI clerk managing your phone number. Everything you need for your backoffice, all in one place.
WhatsApp Marketing & Loyalty
Unlike oversaturated channels, WhatsApp marketing is still rare, creating a unique opportunity. Its personal nature leads to higher engagement rates compared to traditional methods like email. We help you tap into this potential by enabling you to send targeted offers based on customer preferences and order history, integrate with your existing loyalty program, and gather feedback, announce new items, or distribute rewards. All this through a platform your customers use daily. This approach can significantly boost sales and customer retention without the noise of conventional marketing channels.
Contact us

Customer
 
Reviews
 

30%of all orders are processed through WhatsApp
Chataigne has allowed us to automate order taking through WhatsApp, saving us significant time and fees.
Bunyamin UnluOwner, GigaTacos Le-Mont-sur-Lausanne
Common
 
questions
 

We've answered some questions you might have

Why
 
should
 
I
 
choose
 
Châtaigne
 
over
 
UberEats,
 
DoorDash,
 
etc
 
...
 
?
 

You shouldn't! Châtaigne works best when used with other food delivery apps. It allows you to extract a better margin from your recurring customers, which is almost always the largest chunk of your business.

Why
 
WhatsApp?
 

WhatsApp is chosen for its ubiquity and ease of use; it's arguably the world's simplest and most intuitive messaging interface, and it is by far the most used. Basing our system on it eliminates the need for customers to download a new app every time — no signups needed. It's also useful to remember that it's hard to find someone in this world that owns a smartphone but doesn't know how to send texts, whereas it's not given that everybody knows how to navigate food ordering apps. In other words, everybody and their grandmas use WhatsApp.

Do
 
you
 
provide
 
delivery
 
services?
 

Yes, we do! We offer integrations with Uber Direct and Stuart, which allow us to provide delivery services at a lower cost than usual. Additionally, if you have your own delivery drivers, we can integrate with your existing system and assist with managing your deliveries.

How
 
do
 
I
 
signup?
 

Click 'Get Started' on our homepage and fill out the form. We'll reach out to you to arrange the setup.

Is
 
Châtaigne
 
adapted
 
to
 
my
 
model?
 

If you have a unique business model or special requirements, contact us at contact@chataigne.ai. We'll collaborate to tailor Châtaigne to your needs.

Does
 
Châtaigne
 
integrate
 
with
 
my
 
PoS
 
(Point
 
of
 
Sale)?
 

We currently integrate with the following PoS systems: Lightspeed Restaurant (K-Series), PAR PixelPoint (web API), PAR PixelPoint (Windows API), iiko, SICOM, 3S POS, Adipos, Carré POS, Clyo Systems, EPOS Technologies, French Caisse, eTakeaway Max, Jalia by JDC, Kezia II by JDC, LEO2 / Atoo, Mealenium, MiiPos, MyOrderBox, Nestor, NetFood, Next Order, OrderLord POS, OrderWire, Panda EPOS, pointOne, Popina, POS HELPER, Quantum by Cunninghams EPOS Group, Restaurant Manager, Synapsy, AKK Softtech, SwooPOS, T.A.L.C Informatique, TASK, Tick'Eat, UltimaPOS, Zelty. If your PoS isn't listed and you are big enough, we'll add it.